Privacy Policy
Last updated: April 2026
Short version.
We use the information you share to answer your inquiry and quote your project. We don't sell it, rent it, or add you to mailing lists.
Who we are
Arnolo Drywall ("we", "us", "our") operates the website at arnolo.com. Our physical office is located at 1110-120 Varna Dr, Toronto ON, M6A 0V3. You can reach us by phone at 416-270-3559 or by email at info@arnolo.com.
Information we collect
When you use our website, we may collect the following:
- Information you give us through the contact form — name, email, phone number, project address or area, project type, timeline, and the details of your message.
- Technical information automatically collected when you visit — IP address, browser type, pages visited, and referring website. This is standard server log data.
How we use it
- To respond to your inquiry and prepare a quote.
- To schedule and coordinate a site visit or project.
- To follow up on a project we've worked on or quoted.
- To maintain the security and proper functioning of our website.
What we don't do
We don't sell your personal information. We don't rent it. We don't share it with third parties for advertising. We don't add you to marketing newsletters or SMS lists.
Who sees your information
Inquiries sent through the contact form are delivered to our internal team email. The email service provider that handles delivery (SMTP provider and our email host) necessarily processes the message in transit. Beyond that, your information stays with us unless we have your permission to share it or are legally required to disclose it.
How long we keep it
Project inquiries and client records are kept as long as reasonably necessary to complete the project and honour any warranty obligations, or as required by applicable tax and business record-keeping law.
Your rights
You can ask us at any time what information we hold about you, request that we correct it, or request that we delete it. Email info@arnolo.com with the subject line "Privacy Request" and we'll respond within a reasonable time.
Cookies
Our website uses minimal cookies, primarily a session cookie used for the contact form's security token. We do not use advertising or cross-site tracking cookies.
Security
We take reasonable precautions to protect the information you share, including HTTPS encryption in transit and limited access to inquiry records.
Changes to this policy
If we update this policy, the "last updated" date at the top of the page will change. Material changes will be announced on the website.
Contact
Questions about this policy or how we handle your information? Email info@arnolo.com or call 416-270-3559.